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Subway Restaurant Manager | New York United States 2026 Full Time
Introduction
A Subway manager’s job is for someone who is looking for a stable, fulfilling career with a world-class restaurant brand that cares about its communities. Subway has more than 50 years of operating success with tens of thousands of locations internationally trusted for fresh food, locally owned businesses, and strong ties within the neighborhoods they serve.
Since each restaurant is a locally owned business, a manager can make their mark directly on their employees, customers, and the local community while leveraging the power of a globally recognized brand.
Such an important task helps to have smooth day-to-day operations, assures quality, and provides customers with an ultimate dining experience every time they visit a restaurant.
Beyond this, it helps in revenue growth by inspiring and leading quality staff, influencing local marketing campaigns, and implementing safety and quality standards at restaurants. The task of a Subway manager does not only involve tracking performance; it involves developing people, inspiring customers, and embodying Subway’s values.
For those in need of direct experience in leadership, real-world experience in business, and development for the future, this position presents a strong combination of opportunity, education, and experience within a dynamic and nurturing setting.
Job Overview
The Subway manager is responsible for overseeing day-to-day restaurant operations while supporting both business performance and team development. This role exists to ensure that each location consistently delivers high-quality food, excellent customer service, and a clean, safe, and welcoming environment.
Managers act as the link between franchise ownership, team members, and customers, ensuring that operational standards and brand expectations are met at all times.
In addition to supervising staff and managing workflows, the manager plays a role in local marketing initiatives, inventory control, and financial oversight. The position requires a balance of operational focus and people management, making it essential for maintaining efficiency, customer satisfaction, and long-term restaurant success.
Key Responsibilities
In this role, the manager is responsible for creating a positive guest experience. Ensuring food is prepared correctly, served promptly, and presented according to brand standards. The position involves maintaining restaurant hygiene, functionality, and visual appeal while overseeing inventory, cash handling, and cost controls. Managers are expected to recruit, train, motivate, and retain team members, fostering a collaborative and respectful workplace culture.
Daily responsibilities also include analyzing business records. Identifying opportunities for sales improvement, coordinating local promotions and community outreach efforts, and preparing the restaurant for national and local marketing campaigns.
Safety and security are central to the role, requiring strict adherence to food safety regulations and operational protocols. By supporting both operational excellence and local engagement, the manager directly influences customer loyalty and business growth.
Eligibility Criteria
Candidates should hold a high school diploma or equivalent, with a college degree considered an advantage. A minimum of two years of experience in a restaurant environment is required, along with prior experience supervising or training staff. Strong communication skills are essential, as the role involves interacting with team members, customers, and franchise leadership. Basic computer knowledge, including the use of point-of-sale systems, is necessary for daily operations.
Successful candidates demonstrate reliability, organizational ability, and a willingness to work across different areas of the restaurant as needed. Physical stamina is required, as the role involves standing, walking, bending, and lifting throughout the workday. Soft skills such as teamwork, adaptability, and problem-solving are critical for managing a fast-paced environment.
Training & Career Development
Subway provides role-specific training to ensure managers fully understand their responsibilities and operational standards. This hands-on training covers food preparation, safety compliance, team leadership, and business operations. Ongoing learning opportunities allow managers to refine their skills as the business evolves.
The role also offers long-term career development pathways, including advancement into multi-unit management or franchise leadership roles. Additional growth opportunities may include access to scholarship programs, university course credits, and practical business experience that supports both professional and personal development.
Salary & Benefits
This position offers a competitive hourly wage, typically ranging from $18 to $20 per hour, depending on experience, location, and responsibilities. Both full-time and part-time schedules may be available, with shifts varying by location and operational needs. Managers also benefit from brand partnership discounts, scholarship opportunities, and access to educational credits.
The work environment emphasizes stability, teamwork, and community engagement. As part of a locally owned restaurant backed by a global brand, managers enjoy the balance of entrepreneurial involvement and corporate support.
Who Should Apply
This role is ideal for individuals who enjoy leading teams, serving customers, and managing daily operations in a dynamic environment. Candidates who value responsibility, consistency, and community involvement will find this position particularly rewarding. It suits professionals seeking hands-on leadership experience and those looking to grow within the restaurant or hospitality industry.
Applicants with a proactive mindset, strong interpersonal skills, and an interest in business operations will thrive in this role. It is especially well-suited for those aiming to build a long-term career with clear growth potential.
How to Apply
Interested candidates should apply directly through the designated Subway restaurant’s hiring platform or location. Applicants are typically required to submit an online application, resume, and relevant employment history. Those needing accommodation during the application process should contact the hiring restaurant directly. Final selection steps may include interviews and role-specific assessments, depending on location requirements.
Preparation Tips
Before applying, candidates are encouraged to strengthen their customer service and leadership skills, as these are central to the role. Gaining familiarity with basic food safety standards and inventory management concepts can be beneficial. Preparing examples of past supervisory or team-based experiences will also help demonstrate readiness for the position.
If additional preparation guidance is needed, information on food safety certifications or customer service best practices would further enhance this section.
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Frequently Asked Questions (FAQs)
Q: Is prior management experience required?
Previous supervisory experience is preferred, but strong leadership potential and restaurant experience are equally important.
Q: What training is provided for new managers?
Managers receive hands-on training covering operations, safety, team leadership, and brand standards.
Q: Are both full-time and part-time roles available?
Yes, availability depends on the specific restaurant location and its operational needs.
Q: What are the typical working hours?
Shifts may include day, evening, and weekend hours, varying by location.
Q: Is this role physically demanding?
Yes, the position requires standing, walking, and light to moderate lifting throughout the workday.
Q: Are there opportunities for career advancement?
Yes, managers can progress into higher leadership roles or multi-unit management positions over time.
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